Property terms
All room rates and fees are in Euro (€) and include VAT.
Rates, inclusions, and room occupancies are as stated in your confirmation and may be subject to change at any time without notice.
A valid credit card guarantee is required at time of booking and a reservation will be deemed confirmed after processing of all deposits and payments according to the below terms. The hotel reserves the right to release bookings without prior notice if full payment is not received on time. Confirmation is also subject to receiving all guest names, particularly for multiple room bookings
An online payment link is available for secure credit card payments and the card utilized for this (and all online bookings) must also be presented by the card holder upon check-in, accompanied by passport or ID verification
A change in the length of stay or dates of your reservation is subject to availability and may result in a rate change. A revision made to a booking may also constitute a cancellation. In case of shortened length of stay, the cancellation policy will apply for the cancelled nights. If a booking deposit must be refunded, please note that any credit card surcharge or currency fluctuation is unable to be refunded.
Cancellation, early departure, and no-show fees incurred are the sole responsibility of the guest and will be charged accordingly as follows:
• Reservations made with 7 days prior to arrival will require guarantee within 24 hours of booking. Any cancellation thereafter will be charged in full.
A fee equivalent to 100% per night plus taxes for early departures applies. In the event of a no-show (i.e. you neither use nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred. Early departures or cancellations due to inclement weather are fully chargeable.
Subject to the maximum occupancy applicable by room, the following applies for additional guests:
• Infants and children under the age of 6 years – complimentary, including cot or rollaway bed if required.
• Guests 6 years and over – a fee of 15 € per guest per night applies year-round.
• Guests 12 years and over – a fee of 30 € per guest per night applies year-round.
Check-in Time
15:00 hours/3.00pm. Earlier access is subject to availability on day of arrival.
Check-out Time
12:00 hours/12.00am. For guests requiring a later check-out, a fee equal to 50% of the room rate is applicable up to 15:00 hours/3.00pm and a full night’s rate is required after this time.
Group Bookings
Please email sales@noorusspahotel.com for reservations of five rooms or more. Please ensure you provide full names for each room, otherwise the duplicate name reservation may be cancelled.
Minimum Age
There must be at least one guest of minimum 18 years of age, with a valid credit card in their name, present upon check-in. This guest must be holding the payment for the travelling party against this credit card.
Rate Changes
Please be advised that service charges, fees and taxes are subject to change at any time without prior notice and Noorus SPA Hotel reserves the right to introduce these in accordance with law.